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Client Services

We put ourselves into the customer’s shoe while delivering….

We never compromise on the Turnaround Time, Quality and Compliance, these being crucial elements for our clients and their stakeholders. We make it easy for them to operate by integrating into their systems. We continuously work towards making our clients self-sufficient by providing them with inbuilt screening intelligence.

We are just a call away….

We strongly hold on to a long-term partnership with each of our customer. We have a client support team who is available 24*7. Besides, we also have a team of Subject Matter Experts and Compliance Specialists, who could assist in any product or compliance related queries. We extend our hands to empower our customers in their annual audits. Given our expertise, many of our direct customers consult with us while making hiring and screening policies.

Screening Intelligence…

We firmly believe in empowering our clients with insights on several metrics key to their stakeholders. Our client portal features a graphical representation of metrics such as volumetric, TAT(Turn Around Time), insufficiency, non-green closures and success rates, which eventually help in forming or revising screening strategies.

Compliance is our foundation stone!

Hiring applicant from across the globe could be nerve-wracking for the HRs given the diversity in compliances, which changes from country to country. We have an in-house compliance team who are experts with the laws, policies, procedures and protocols of each country. We keep ourselves updated and share our inputs with our clients through formal communication. Besides, we also study these changing trends and compliances and share our insights through Blogs and webinars.