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We believe in helping your applicants sail through the screening process by assuring the safety of their confidential information. With an upward trajectory in cybercrime, applicants are apprehensive in giving out their personal information and related documents. Our expertise in handling FCRA and GDPR compliances adds in a lot of value in our interaction with the applicants.
Applicants could encounter certain complexities in the verification process; however, we handhold the applicant in their entire screening journey. We provide them with language support, reassuring them comfort and eliminating miscommunication. We provide them with manuals and video to navigate our portal. We do not hesitate in walking them through the processes and helping them understand the compliances. In case the applicant wants to raise a dispute, we help them with the procedures and protocols too.
The applicant portal is extremely easy to navigate and can be accessed from smartphones too. It allows the candidate to upload the consent form and other supporting documents necessary to run a verification. They could also see the insufficiency raised for the verification and raise queries on the support team directly, eliminating multi-chain email communication and delivers a hassle-free experience.
Once the candidate logs into the portal, they land directly to the consent page where they are expected to accept which indicate their consent to run a search on them. This saves them from the effort of taking print outs, scanning and uploading the consent form on the portal.
